TERMS AND CONDITIONS

 

Accommodation

Booking terms


For the reservation fee the customer is requested to make a payment equal to 20% of the full booking amount, but not less than the cost of 1 night. The rest of the amount can be paid before your arrival by the option written below, or can also be paid after your arrival, on our hostel, in cash. Sorry, no credit cards. Cash machines are available.


PAYMENT OPTIONS AND BANK DETAILS:
BANK TRANSFER - Bank details for the deposit:

bank: CAIXA DE CRÉDITO AGRÍCOLA MUTUO DA lOURINHÃ

Account name:CRISTINA PINTO COITO,SOCIEDADE UNIPESSOAL, Lda.

IBAN number:PT50004551904024367216133

SWIFT/BIC code:CCCMPTPL

 

After transferring the deposit payment you need to send us an email with the bank transfer confirmation.
When the reservation fee arrives to our bank account, your booking is confirmed and we'll send you the voucher with the exact address of their accommodation, a map with directions and details about the meeting point with our local contact person.
If we do not receive the confirmation of the reservation fee within the period of 48 hours, and after a previous contact, we are entitled to cancel the contract.

 

Booking Cancellations Terms 
Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance, otherwise the first night will be charged.


Substitute accommodation
If for unforeseeable reasons the accommodation booked by the customer cannot be provided, a property equivalent in terms of facilities and location will be allocated. In this case the customer has no entitlement to claim any reduction.

 

 

Surf Course Pack (accommodation + surf course)

 

Surfing is a strenuous activity that requires those taking part to have a reasonable standard of swimming and fitness. All course members must be able to swim at least 50 meters. When booking, we ask that you declare any medical conditions relating to the people covered by your booking. We cannot accept any responsibility for any condition not disclosed. No one should participate in any surfing lesson if they suffer from a heart condition or if they are pregnant. Course members must in no circumstances be under the influence of any alcohol, drugs or medication at the time of the lesson which may adversely affect their physical abilities.
There will be no refund for surfing activities cancelled due to weather and waves conditions. In this case, we will offer optional activities.
There will be no refund for surfing activities cancelled due to accidents or participants with physical exhausting.
All participants of surf courses are covered by a sports accident insurance.


Booking terms 
In order to book the surf course pack, we require that you fill in the online booking form available at our Booking area. After receiving your booking, we will send you an email containing the booking availability and the total final amount. The amount that you have to pay in order to finish the booking process is 100€ (reservation fee).
When the reservation fee arrives to our bank account, your booking is confirmed and we'll send you the voucher with the contracted services. 
The rest of the amount can be paid before your arrival by the options written below, or can also be paid after your arrival at the Lemon Tree Beach House, in cash. Sorry, no credit cards. Cash machines are available.
After transferring the deposit payment you need to send us an email or fax with the bank transfer confirmation.


PAYMENT OPTIONS AND BANK DETAILS:
BANK TRANSFER - Bank details for the deposit:

bank: CAIXA DE CRÉDITO AGRÍCOLA MUTUO DA lOURINHÃ

Account name:CRISTINA PINTO COITO,SOCIEDADE UNIPESSOAL, Lda.

IBAN number:PT50004551904024367216133

SWIFT/BIC code:CCCMPTPL

 

Booking Cancellations Terms 
In the case of a booking cancellation up to 20 days before the arrival, we return the reservation fee, minus 25 € for administrative expenses. 
If the booking cancellation is made during the final 20 days before the arrival, we don't return the deposit fee but we give you the chance to use the same deposit with other dates.

 

Red Grey Room - triple with balcony and sea view
Red Grey Room - triple with balcony and sea view

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9_lemon_tree_garden_sessions

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Red Grey Room - triple with balcony and sea view
Red Grey Room - triple with balcony and sea view

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